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Camera not available when using Flipgrid in Schoology

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Hello!

I have a Flipgrid video embedded in Schoology as an assignment. When I click the "Add Response" button, a message appears saying the camera is unavailable. There is not a pop-up to give permission to access the camera as the message indicates.  How do I resolve this issue? By the way, when I tested the video on the Flipgrid website, it works fine.  It there an admin setting involved? 

 

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    Paritosh Tyagi Comentario oficial

    Dear Janice Faulkner,

    Good Day! Thank you for posting your question in the Schoology Community.

    There is a limitation on the developer end with regards to the use of camera and audio in a cross-origin iFrame while using Flipgrid. The workaround would be to record your video directly from Flipgrid.

    I recommend working with the administrators in your school district who should be able to get you connected with the Flipgrid support team.

    Best,

    Paritosh Tyagi, Schoology Team.

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