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Student Cannot View Instructor Feedback on Assessment

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I'm trying to help my son be able to view the feedback his teacher gave him on an assessment. The instructor has turned on Allow students to view results after an attempt is submitted is enabled in Student Settings. Unfortunately, he still cannot view the comments. He is using Schoology Plus. Does the instructor need to do something else to view the feedback, or is there a student setting that allows feedback to appear in an assessment?

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    Paritosh Tyagi Comentario oficial

    Hi Daniel,

    Thank you for reaching out for assistance in the Schoology Community. 

    Can you please clarify that does your son see a blank tab at the place of the feedback comment given by his teacher or does he see an error message? I'd be happy to look further into this for you. Can you please provide me a complete screenshot of his screen?

    Best,

    Paritosh Tyagi, Schoology Team

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