I have used Schoology in my university course for the past 6 years. I have never had issues like this before. This semester I'm finding that some students are not being notified of course updates, new assignments, and comments on their assignment submissions. I have verified with them that their settings are correct. Some of my students have even reached out to support but have never gotten a response. I myself have reached out to support as well to see if I could purchase a license just for my one class but again... no response. Can we please get some sort of support for them?
Students not getting notifications