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Test/Quiz conversion to Assessment: Grading incorrectly

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A teacher has converted a test/quiz to an assessment and when the assessment is graded it is marking correct answers incorrect.

Both answers are correct but the assessment is marking something incorrect.  We have tried adding spaces before and after and it still marks it wrong.  Any ideas on why this is happening?

Kristen Bentzen

Powhatan High School

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    Nina Rivera

    Hi, Ms. Bentzen.

    Thank you for bringing this to our attention.  I have replicated this behavior on my test account. Therefore I have reported this issue to the Schoology Support Team for further investigation.  Once they have more information someone from the Schoology Help Desk will reach out to you via the support ticket I created on your behalf. 

    If you have any questions, please let me know. I'd be happy to help!

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

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