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Student assignment submission showing as blank/distorted or incomplete - unless downloaded

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Often times student submissions are showing distorted or incomplete. Teachers have to download each document or photo that is submitted to see the full assignment. Students are being penalized because it looks like they are submitting blank/incomplete documents. See attached photo and link to video showing assignment appearing blank, until downloaded and full answers appear.

https://griffithpublicschools-my.sharepoint.com/:v:/g/personal/nsarver_griffith_k12_in_us/EUF7R7YXppZLpiHWzekh5ZUB3AYpza6tXPVJ_y-v3bM8ag?e=CBAaow 

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    Nina Lewis Comentario oficial

    Hi there!

    Thank you for reaching out in the Schoology Community!

    I am not able to reproduce this issue in my account. 

    Does this issue continue to persist on your end?

    Best,

    Nina Lewis  

    Community Communications Specialist  

    Schoology | A PowerSchool Unified Classroom Product 

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