Let's say I want to send a message to Susie Smith.
I type "Susie" in the search bar, and every single Susie in the district (K-12 and staff) appears.
If I type in "Smith", every single Smith in the district appears.
If I type "Susie Smith", it breaks because it can't concatenate the search into two names. It looks for someone whose first or last name is the complete name, which won't exist.
Come on, guys.