Instructor Q&A

How do I delete my parent account and start over?


I was linked to the wrong student, now my account doesn't appear to be a parent account anymore. There's no option to add my kiddo or to delete my account so I can sign up with the correct access code. 


1 comentario

  • Avatar
    Nina Lewis Comentario oficial

    Hi Tina,

    Thank you for reaching out in the Schoology Community!

    Because you are using the Enterprise version of Schoology, I recommend reaching out to your designated Support Contact(s) to help you submit a ticket. This will help our team consolidate all related requests from your organization, better prioritize, and prevent redundancies. Your Support Contact(s) will also have better knowledge of the specific settings employed at your organization that can aid in troubleshooting.

    You can find your Support Contact(s) by clicking Support in the footer of your Schoology account.


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product


Iniciar sesión para dejar un comentario.
Tecnología de Zendesk