Instructor Q&A

Student Login Error


I have 3 students who are struggling to login. Even after changing their password to something easy, it doesn't work. They have created a new account because their old one didn't work. Now their new account isn't letting them login either. Do you have any suggestions that could help my students login?

Thank you,

Carrie Heiting


1 comentario

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    Nina Lewis Comentario oficial

    Hello Carrie, 

    Thank you for reaching out in the Schoology Community!

    Does this issue continue to persist on your end?

    If so, here's a help guide for troubleshooting login issues.

    If the issue continues to persist after troubleshooting, please reach out to your Support Contact to confirm you are using the correct login workflow for your district.


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product


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