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Embedded content is not longer working for us as of last week. You try to insert an equation and it shows up as an image icon. We are suppose to making a test but this is extremely frustrating, as we have insert pictures for every equation. 

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    Claire de Lacy Comentario oficial

    Hi Jacey,

    I'm pleased to announce our Engineering team released a fix for this issue. You may now successfully utilize the Math Latex and Equation functionalities in the rich text editor.

    If you continue to experience issues, please let us know and we will have our Support team investigate further.

    Best,

    Claire de Lacy
    Senior Knowledge Management Specialist
    Schoology | A PowerSchool Unified Classroom Product

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    Yimei Shao

    Hi Jacey, 

    An issue was identified that required we quickly disable the Mathtex feature in the Rich Text Editor.

    We know this feature is very important for customers teaching and learning math and so our Engineers are working to find a solution to still support math display in our rich text editor. This has been listed as an urgent issue so our Engineering team will work continuously during business hours, 9am-6pm EST, until a resolution has been reached.

    We’ll update you via this post as soon as it’s resolved.

    In the meantime, please continue uploading the equations as images/screenshots as a workaround.

    Best,

    Yimei Shao
    Knowledge Management Specialist
    Schoology | A PowerSchool Unified Classroom Product

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