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Webcam sharing is "locked"

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I have tried everything, but every time I try to turn on my webcam for a conference, it says that the webcam sharing is locked. Please help! 

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3 comentarios

  • Avatar
    Yimei Shao Comentario oficial

    Hi Mrs. Gay-Rice,

    Are you the host of the Conference? 

    Currently, the ability for participants/students to share their webcams with each other has been disabled in an effort to help BigBlueButton scale properly to meet the increasing demand. 

    You may also want to check and make sure that your browser settings enable webcam use. 

    Please let us know if you are continuing to experience this behavior. 

    Best,

    Yimei Shao
    Knowledge Management Specialist
    Schoology | A PowerSchool Unified Classroom Product

  • 1
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    Brandon Peterson

    I have faculty that are having the same issue. They are the host of the conference and their video camera works with schoology. Just when using conferences her webcam sharing is locked.

     

    Any Ideas?

     

    Brandon 

     

     

  • 0
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    SARAH BUCK

    This is happening to admins in courses as well, getting the webcam locked message. What would cause this?

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