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Editing School Information

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Two questions - 

1.  How do I go about deleting/editing a school I created?  I requested to create a school and was approved however there was an error in the information, I would like to actually delete the school from the list of schools on Schoology.

2.  How do I change my affiliation with a school?  Is it still correct that I have to create a new account, merge my old account with my new account and then delete my old account or is there a smoother way to do this?

 

 

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3 comentarios

  • Avatar
    Yimei Shao Comentario oficial

    Hi Josette, 

    Thank you for reaching out in the Schoology Community! 

    Yes, you will have to create a new account with the correct school and merge the old account into the new one. 

    To delete the school information, I'm going to open a ticket with our Support team on your behalf. You'll receive an email containing this ticket at the address associated with your account. 

    Best,

    Yimei Shao
    Knowledge Management Specialist

  • 0
    Avatar
    Tracy Smith

    I've tried creating a new account but I can not do that with the same email.

  • 0
    Avatar
    Paritosh Tyagi

    Hi Tracy,

    Thank you for reaching out for assistance in the Schoology Community.

    I recommend reaching out to the Support Contacts in your school district who should be able to mark your previous account inactive so that you can create a new one. You can message them by clicking on the Support button at the bottom of your screen.

    Best,

    Paritosh Tyagi, Schoology team

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