Student Q&A

We don't receive notifications by mail


My students and I don't receive notifications by email. I post assessments, quizzes, tests, news, etc., and we still don't receive emails about it. We turn on all notifications on Settings.


1 comentario

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    Yimei Shao Comentario oficial

    Hi Thales, 

    Have you checked your Spam or Junk folders within your email? 

    You can also check your email settings to make sure that Schoology is a trusted sender. 

    If you have done so and continue to experience this behavior, please let us know! 


    Yimei Shao
    Knowledge Management Specialist
    Schoology, Inc.


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