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How to play a video recording on the Schoology app

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Hello,

I recorded a message for the students on my laptop and posted it in Updates of my course. Many students were not able to watch it on the app on their smartphones. I can't play it on my own phone, which is Moto Z (superscript 2) Play.  When I click on "Video Recording.flv   I get the message "No apps can perform this action".  

This is disappointing because most of my students only use their smartphones to access Schoology. Is there a solution to this problem?

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    Yimei Shao Comentario oficial

    Hi Sheryl, 

    Thank you for reaching out in the Schoology Community!

    This sounds like something our team would need to investigate further. I've gone ahead and submitted a ticket with our Support Team on your behalf. You should receive an email about this and someone will be reaching out shortly. 

    Best, 

    Yimei Shao
    Knowledge Management Associate
    Schoology, Inc.

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