Instructor Q&A

Missing "Verify Your Account" Link


I am assisting my colleague in getting her Schoology account set up.  However, she does not have a "verify your account" link anywhere.  How does she verify when she can't find anything to click on to start that process? Thank you!


1 comentario

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    Yimei Shao Comentario oficial

    Hi Jackie, 

    Thank you for reaching out in the Schoology Community! 

    If the link doesn't appear, it might be because she has already verified her account. However, this is something our team would need to investigate further. 

    I've gone ahead and created a ticket for you so we can move this investigation off of our public forum. You will receive an email regarding this ticket. 


    Yimei Shao
    Knowledge Management Associate
    Schoology, Inc.

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