Instructor Q&A

Connected users can't click into Collection in Resources when accessing using mobile phone

Hi there,
I encounter one glitch with the system in that my connected users can't click into shared Collection in Resources when accessing the system via app and mobile phone, but they can do so using iPad. How can we resolve this issue?

1 comentario

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    Claire de Lacy Comentario oficial

    Hi Leon,

    Thank you for reaching out in the Schoology Community!

    Please ensure the Schoology mobile app and device's operating system is up to date. You can find more information on System Requirements here: System Requirements.

    If the issue persists, please let us know which device(s) the issue is occurring on exactly and we'd be happy to look into it further.


    Claire de Lacy
    Senior Knowledge Management Specialist
    Schoology, Inc.

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