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How do I contact one of my instructors?

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I need to contact one of my instructors through Schoology, but I don't know what to type in for the recipient line. I know her full name, but when I type it in and press send, it tells me that there are no valid recipients and that I need to have at least one valid recipient. How should I contact her?

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5 comentarios

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    Claire de Lacy Comentario oficial

    Hi Ainsley,

    Thank you for reaching out in the Schoology Community!

    You can message your instructor from the Members section of your course. Click the gear icon to the right of your instructor's name and click Send Message:

    I hope this helps! Please let us know if you're still experiencing an issue. 

    Best,

    Claire de Lacy
    Knowledge Management Specialist
    Schoology, Inc.

  • 0
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    Ainsley Bale

    It worked. Thank you!

  • 0
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    Claire de Lacy

    Great, glad to hear it!

    Best,

    Claire de Lacy
    Knowledge Management Specialist
    Schoology, Inc.

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    Aeden Rice

    I haven't received any directions on who the instructor is for my son or any direction on what courses he should be taking. How do I find this out?

    Thanks,

     

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    Nina Lewis

    Hi Aeden,

    Thank you for reaching out in the Schoology Community!

    Since every school is different on how they set up accounts, Schoology does not have information on courses or instructors for your child. 

    In this case, we suggest reaching out to the Support Contact or Administrator at your child's school directly for further assistance.

     

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

    Editado por Nina Lewis
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