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I have an account for my child and tried to set up another account for another child at a different school

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It won't let me set up another account for my child who is at a different school saying the email is already being used. I tried using two different emails and it keeps saying the emails are already used. How do I set up my second child?

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8 comentarios

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    Chris McKay

    The other school has to be using schoology and they will set up the account for the child and send the information to you.

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    bridget knapp

    they sent me the code but when i try to add the child the box says that the email is already being used and you have to set up an entire new account if you have another school??

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    Charles Black

    Hello Bridget,

    I apologize if this issue has caused you any inconvenience. I am going to create a ticket for this issue and follow-up with you directly via email.

    Thank you for your patience and understanding!

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    Wendy Huerta

    I'm having the same issue mentioned above. 3 children in elementary all set up in my parent account, but I need to add a child in middle school. Its telling me I already have an account with that email address. I'm not sure where to go from here.

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    Michael Schoenfelder

    This is still a problem.  My son had a schoology account in middle school.  Now he is in High School.  Schoology says "We've noticed that your child belongs to another school.  To complete the process, you must register for a new Schoology parent account within your child's school using the form below."

    When I do that, it says "

     
    The email address you have entered is already registered. Did you forget your login information?

    "

    No, I did not forget my login information.  I know and you know the email address is already registered.  The program should do something about it.  This issue has not been resolved nor has a workaround been provided in this Q&A.

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    Kim Sachtleben

    I am having this issue as well. 

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    Candice Cattage

    I have a child at one school and I set the schoology account up with him first, and then I tried to add my other child who's at another school with his code and It will not let me. It says I have to have account set up first.

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    Brian Murphy

    I am having the same problem, I have 2 sons, they go to different schools in different school districts. I can remove my one son from his old school and get him added to his new school! Please help?
    Also I always had another kid on my profile that is not mine, how do I get him removed?

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