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Files in Excel format

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Hello, I am an Excel teacher and use the platform to teach everything related to this program, at the time of qualifying I ask to upload the files in Excel, but since 06/12/2021, the files are downloaded in pdf, and not I can review them, therefore, I cannot evaluate them, I need to see the files in Excel format, it does not help me that they are in pdf.

How can I download the files in their original format?

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4 comentarios

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    Nina Rivera Comentario oficial

    Hi all,

    Thank you for your patience as our Product Team worked to resolve this issue. At this time, files should download as the same file type they were uploaded as.

    Please let us  know if you have any questions or concerns about this resolution.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

    Editado por Nina Rivera
  • 0
    Avatar
    Agata Medina

    I have the same problem, with all the format (data base, powerPoint, excel,...). All the files are downloaded in pdf!

  • 0
    Avatar
    Nina Rivera

    Hi all,

    Thank you for bringing this to our attention.

    We’ve reported this issue to our Product Engineering team with a priority of Moderate Impact.

    Our Engineering team will be triaging and prioritizing this defect against other issues that may arise, but we hope to have more updates for you soon. When we hear back from the team, we will let you know via this thread.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

    Editado por Nina Rivera
  • 0
    Avatar
    MARK VON BOKERN

    I am seeing this same behavior too.

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