I set a quiz set up a writing assessment for students using the quiz on Schoology.
The writing portion of the quiz, question number 4 was set for 50 minutes.
Although the resume function is available, multiple students who had neither submitted their work nor ran out of time were unable to resume the quiz.
As an instructor, the only option provided to me under results is to delete their work.
I changed the setting on question #4 to have no time. However, that didn't help students.