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Student account hacked

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My child's account was hacked by someone. It might be a student. Is there a way for me to check if there was another student on my child's account?

Maricel Poakeart

7 de diciembre de 2020 18:34

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3 comentarios

• 
  Nina Lewis 8 de diciembre de 2020 17:48 Comentario oficial

  Hi Maricel,

  Thank you for reaching out in the Schoology Community!

  Because you are using the Enterprise version of Schoology, I recommend reaching out to your designated Support Contact(s) to help you submit a ticket. Your Support Contact(s) will also have better knowledge of the specific settings employed at your organization that can aid in troubleshooting.

  You can find your Support Contact(s) by clicking Support in the footer of your Schoology account.

  Best,

  Nina Lewis 

  Community Communications Specialist 

  Schoology | A PowerSchool Unified Classroom Product

   

   

• 1
  
  Isaac Malm 7 de diciembre de 2020 21:14

  Contact the school administration. They should have logs of every IP address that has logged onto your child's Schoology.

• 0
  
  Mrs. Larson 9 de febrero de 2021 18:41

  Is there a way to do this for Basic accounts at all?