System Requirements & Troubleshooting Tips
- System Requirements
- The due dates in the Upcoming and Calendar are wrong
- I can't view videos and embedded content
- We are unable to create an account for you
- Private Information Message
- Private Access Only Message
- This school does not allow users to register on their own
- I don't receive any email notifications from Schoology
- An unexpected error has occurred
- Why do students see due dates at a different time?
- Why doesn't my access code work? I'm a parent.
- Expired Test/Quiz
- You are attempting to submit an answer for an assessment that is already completed
- Help! My courses are missing!
- There was an issue with my Brainhoney import to Resources
- There was an issue with my Moodle Import to Resources
- There was an issue with my Blackboard import to Resources
- What do I do if I have forgotten my password?
- The email address domain you have entered is reserved
- "This page is trying to load scripts from unauthenticated sources" Error (Load Unsafe Scripts)
- The email address you have entered is already registered
- Sorry, you are not allowed to merge subscribed accounts into this account
- We cannot delete your account since you are still enrolled in the following courses
- I didn't receive a code to verify my account