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Pdf opening issue from the students submission

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Whenever I try to open a pdf of a students submission, some of the pdf doesn’t open and I see the message - No apps can perform this action. Note- this issue is when I use the Samsung Tab A ( Schoology app) but in the laptop I’m able to open everything. Kindly suggest the solution for the same.
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    Nina Lewis Official comment

    Hi Tamanna, 

    Thank you for bringing this to our attention. If you haven't done so already, can you please update your version of the Schoology Android App. Or have you attempted to install/reinstall the app?

    If the issue continues to persist after performing the troubleshooting steps above, please let us know. We will be more than happy to take a closer look into this for you.  

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

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