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Hello,

I'm a student and I went to comments and it said it’s unable to retrieve enrollments and that made me worried because part of the grade is to comment on other people’s work as well as do your own work. 

Sincerely,

Alaina Kühn 

Answered

3 comments

  • Avatar
    Nina Lewis Official comment

    Hi Alaina,

    Thank you for reaching out in the Schoology Community!

    Are you using the Schoology iOS app when you receive that message?

    If so, are you able to see if the issue persists when using the mobile web browser or a different device/browser?  

    Please let me know and I will be happy to take a closer look.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

  • 1
    Avatar
    JAZON BANKS

    Hi I'm a student and I'm experiencing problems with submitting my assignments I tried to submit it earlier today it said We had some trouble opening your document try again by reloading the page  and I tried that but it didn't work this assignment is due Sunday at 11:59 p.m. 

     

    Sincerely,

    Jazon Banks

  • 0
    Avatar
    Nina Lewis

    Hi Jazon,

    Thank you for reaching out in the Schoology Community!

    I am sorry to hear that you are experiencing difficulty with this issue.

    If you are using the Google Drive Assignment app, we recommend following the troubleshooting steps in this Help Guide.

    If the issue continues to persist, please let me know. I will be happy to take a closer look. 

    Best, 

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

     

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