Student Q&A

Sending emails


I am unable to send emails to my professor. There's an error message that comes up stating that there isn't a recipient. Yet my professor's emails in inserted. Could I have some assistance?



  • Avatar
    Nina Rivera Official comment

    Hi Shaina,

    Thank you for reaching out in the Schoology Community!

    When sending a message in Schoology, you don't have to enter their email address. You would type their name into the name field and their name should populate. 

    To send a message from the header:

    1. Click the envelope icon in the header.

    2. Click New Message.

    3. Enter the recipient's name in the To field. A list of users automatically populates as you type.

    Here's a Help Guide with more information on this process. 


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product


    Edited by Nina Rivera
  • 0
    Indy Dixon

    Yes that has been happing to me to. Try asking your teacher he may be able to help you.


  • 0
    Indy Dixon

    Your teacher may have disabled messages. Ask you teacher if he did.

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