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assignments stuck on uploading

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I see where this question was answered by sending the person back to their school for answers.  Multiple people have this problem so it can't be school specific. Please answer the question and solve this issue.

 

My daughter hits submit and all she gets is the uploading box and nothing happens. How do we fix this?

 

Thank you

Answered

4 comments

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    Nina Rivera Official comment

    Hi there!

    Thank you for reaching out in the Schoology Community!

    I am sorry to hear you are experiencing this issue. 

    In this case, can you confirm you are adhering to the System Requirements Guidelines in this article?

    Please let me know if the issue continues to persist after doing so. 

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

  • 0
    Avatar
    Shamar Mathaws

    My son is having the same problem with freezing when submitting an assignment, I know the basic on computers so can you walk me through it or have technology work me or send me to someone your help is greatly appreciated.

    Shamar Mathaws

  • 1
    Avatar
    Michiel van der Blonk

    I solved this particular issue. Out of my hundreds of students I used to always have 3 or 4 who say: "I can't upload, it's stuck". In almost every case it is caused by the PC time not being synchronized. So they have their time zone incorrectly set in windows, or set the time to manual. 
    So go to date time in windows and check the time zone, the time server (can be either internet or a school/company server) and if it's set to automatically adjust. Also check your region setting in windows, which can influence the date/time and also Daylight Savings.

    So Schoology, this has nothing to do with system requirements!

  • 0
    Avatar
    Ing. E.

    Thank You very much @Michiel van der Blonk

    for Your extremely useful tip

    and Schoology support team ...... let you battle it out with very fast answer ........ So Schoology, this has nothing to do with system requirements!

    https://support.schoology.com/hc/es/community/posts/360052156293/comments/1500000420621

    Edited by Ing. E.
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