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Assignments submitted by student not showing up for teacher in Schoology

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I have an issue with a student using the submit assignment icon in Schoology to turn in 3 assignments but I never received the assignments on my end in Schoology. 
 
Upon further investigation I found that he did as he said by completing the assignments. 
 
As I did a little more digging I found the 3 assignments in my "Recent" folder in Google Drive.  They are all in a row under items for today.  
 
I have no problem tracking down assignments if I know where to look for them but this defeats the purpose of housing things in the Schoology platform.  
 
What is going on with this and can it be fixed?
Answered

3 comments

  • Avatar
    Nina Rivera Official comment

    Hi all,

    Thank you for reaching out in the Schoology Community!

    The product team released a fix for this issue. 

    If you continue to experience difficulty, please let me know. I will be happy to take a closer look.

    Best, 

    Nina Lewis  

    Community Communications Specialist  

    Schoology | A PowerSchool Unified Classroom Product 

     

  • 0
    Avatar
    Media Tech

    We are starting to see this as well.  Would love a response!

  • 0
    Avatar
    Sherry Zayac

    UPDATE ON DECEMBER 22, 2020: 

    I asked for help with this issue on October 1st.  I received a response to my inquiry from Nina Lewis  Community Communications Specialist  today (ALMOST 3 MONTHS LATER!!!!) which said: "Thank you for reaching out in the Schoology Community!  The product team released a fix for this issue. If you continue to experience difficulty, please let me know. I will be happy to take a closer look." 

    SERIOUSLY SCHOOLOGY???? 

    Community Communications 101 - RESPOND TO YOUR COMMUNITY IN A TIMELY MANNER!  

     

    ORIGINAL MESSAGE: Unfortunately Schoology's Instructor Q & A does not seem to be monitored and we can't, as teachers, ask questions directly - only through our IT department.  Even our IT department has a hard time getting answers directly from Schoology.  It is very frustrating. 

    I did find that if you put in a "0" for an assignment in Schoology it is considered "submitted" and therefore the student will not have access to it unless you unsubmit it. 

    That was part of the problem. 

    The other part of the problem was that if a student is working off a copy of an assignment in their Google Drive they inadvertently share it from there rather then then submit it in Schoology.  

    Edited by Sherry Zayac
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