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Rich Text Option Not Working for Students in Test/Quizzes

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My students cannot upload images of graphs or anything for that matter into short answer questions I have set up in Tests/Quizzes. I have enabled the "allow rich text" option in the question but when students click to upload, the feature is not working. They click on the attach a file button and nothing happens. They click on the insert an equation button and nothing happens. This has been going on for 3 weeks now. Any suggestions would be great. Thanks.

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    Nina Rivera Official comment

    Hi Laszlo,

    Thank you for reaching out in the Schoology Community!

    I was able to successfully upload images and add equations in the rich text editor on a short answer question. Does this issue continue to persist on your end? If so, please let me know. I will be happy to take a closer look.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

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