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Re-setting password for every time to log in the account

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I have to keep re-setting my password every time when I log in parent Schoology account. I use web browser to log in, e.g. internet explorer or Microsoft Edge. It did not happen in the past, but it gets this way recently. What did I do wrong?

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    Nina Rivera Official comment

    Hi Hong,

    Thank you for reaching out in the Schoology Community!

    If this issue continues to persist, I recommend reaching out to your school's designated Support Contact(s)

    Your Support Contact(s) will have better knowledge of the specific settings employed at your organization that can aid in troubleshooting.

    You can find your Support Contact(s) by clicking Support in the footer of your Schoology account.

    Best,

    Nina Lewis  

    Community Communications Specialist  

    Schoology | A PowerSchool Unified Classroom Product 

     

    Edited by Nina Rivera
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