Instructor Q&A

Multiple Choice Error


I am having a problem with a multiple-choice assessment. Students have reported an incorrect grade for the quiz. I have the assessment set to 3 attempts max, and "keep highest score".

  • Example 1 - Student scored 100% on 3rd attempt, but grade is showing 6 out of 7.
  • Example 2 - Student scored 6.67 out of 7, but grade showing is missing.

For example 1 my grade book shows 6 out of 7 also. When I remove the missing for example 2, the grade book shows no entry. Attached are images of what I see:


1 comment

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    Nina Rivera Official comment

    Hi Robert, 

    Thank you for reaching out in the Schoology Community!

    When you initially reported this issue to us, our Engineers had been investigating the issue with high priority. This issue has since been resolved, and you should now see a student's highest score reflected if an assessment is set to grade by highest score. I apologize for the confusion and inconvenience this caused.

    If you continue to experience difficulty with this issue, please let me know. I will be happy to take a closer look into this for you. 


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

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