I have a student who is unable to log into a conference inside Schoology. The rest of the class is able to log into Conferences fine. It is just her account.
What might be the solution?
Hi Susan,
Thank you for reaching out in the Schoology Community!
Is this occurring across browsers/devices or on one in particular?
Please have the student view BigBlueButton's system requirements here to make sure her device is compliant and let us know if you have any further questions.
Best,
Nina Lewis
Community Communications Specialist
Schoology | A PowerSchool Unified Classroom Product