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Assignments not saving in Schoology/OneDrive

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Hi,

My son's school is using Microsoft Teams and Schoology.  Some of the assignments, the students are opening a Word document that they complete and is supposed to save in OneDrive.  Not all of his assignments seem to be saving for some reason?  He opens them again later, to finish, and his previous work is gone! Then, he has to re-do them.  Any advice you can give on what may be the issue?  (He is also using a Chromebook, if that makes any difference).

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    Nina Rivera Official comment

    Hi Russell,

    Thank you for reaching out in the Schoology Community!

    I am sorry to hear you are experiencing difficulty with this issue. 

    Does this issue continue to persist on your end? If so, please let me know. I will be happy to take a closer look.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

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