Student Q&A

I want to delete my account but I am unable to do so because of the need to be out of all enrolled courses


I asked my professors (Yes, every single one of them) to opt me out of my courses but only one replied to me, all the other courses I am enrolled are orphaned.


I want to delete my account, I tried submitting a ticket but I got the classic "Thank you for contacting Schoology. This is a ticket auto-close notice. "


What can I do?


EDIT: All my courses are completed since july, I have no longer anything to do with them, I can't do anything about it



  • Avatar
    Nina Rivera Official comment

    Hi all,

    Thank you for reaching out in the Schoology Community!

    Adriana, I see that you are no longer enrolled in any courses. Are you continuing to experience difficulty with deleting your account? 

    Salvador, I have opened a ticket on your behalf to the Schoology Support Team for further investigation.  We will follow up with you in the ticket. 


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

  • 0
    Adriana Rodriguez

    i have the same problem.  have you resolved yours?


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