Instructor Q&A

Audio not working


Whether I record audio with a video or just audio alone, the sound comes out as white noise and a lot of static. The district technician came to try and fix it and was unable too and concluded it was a Schoology issue. Video appears to work fine, just not audio.


1 comment

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    Nina Rivera Official comment

    Hi Maria,

    Thank you for reaching out in the Schoology Community!

    Can you confirm you are adhering to the System Requirements Guidelines in this article?

    If the issue continues to persist, can you please let me know which devices and browsers you are using. I will happy to take a closer look.


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product


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