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Unable to upload assignnents

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Hi, my daughter is unable to upload assignments on her Lenovo Yoga (1 year old) - whereby she cannot upload any assignments regardless of file type size or browser used. Yet my other daughter's Lenovo Ideapad 3 that is brand new works just fine.

This is becoming quite stressful, please help. We have followed all of the steps you mention re. system requirements - speedtest, whitelist, firewall settings etc.

Thanks,

Answered

3 comments

  • 0
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    Peyton McFatter

    I had the same problem. Tried working it out for myself and asking for help with no answers. I decided to try a different browser and it worked! I went from internet explorer to Firefox.

  • 0
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    Nina Lewis

     

    Hi all,

    Thank you for reaching out in the Schoology Community!   

    I am sorry to hear you are experiencing difficulty with this issue.

    Have you reviewed our System Requirements Guidelines to ensure optimal performance while using Schoology?

    If the issue continues to persist, please let me know. 

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

  • 0
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    Nicola Clark

    Yes, we checked all the requirements and this problem still exists, pls do help.

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