Student Q&A

Private Access Only


My son is trying to complete an assignment, but everytime he clicks on it, Schoology says

"Private Access Only

The privacy settings on the page you are trying to visit do not allow your access. Please navigate Home to continue using Schoology."

I don't know what is going on here.  There are other students in the class who are able to view it just fine, but some who aren't.  I just want him to be able to complete his homework, and it is frustrating for him that he can't access it.  The teacher thinks it is his fault because other kids are able to access it just fine.  I think it is a Schoology problem, and I would like it to be fixed!!  



  • Avatar
    Nina Rivera Official comment

    Hi Stephanie, 

    Thank you for reaching out in the Schoology Community!

    This issue typically occurs when the teacher deleted an assignment and the student tries to access it. 

    Did the teacher ever delete the assignment or individually assign the assignment to your child?

    If the issue continues to persist, please let me know. I will be happy to take a closer look.


    Nina Lewis  

    Community Communications Specialist  

    Schoology | A PowerSchool Unified Classroom Product 



  • 0
    R Watson

    I am having the same problem with my students who can't access it. I have never deleted the assignment or individually assigned at all so I am not sure the issue.  Is there another way around this? Please help soon.

  • 0
    Candice Pareshnev

    Yes, I have students with the same issue. Google Slides-based assignments, and I can see their work from when they accessed the document before, but now they are unable to edit and get this same message. Only affects a handful of students, seemingly at random times. They are logged in to their school Google accounts, and are able to access other Google-Apps-based assignments for other classes.

    This is still unresolved.

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