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Course updates won't "stick"

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Course updates are only "sticking" for one of my courses, not all of them.  If I post to all of them at one time, only 1 section sticks. If I post to them separately still only the 1st section sticks. They show at first but if I navigate to another page (materials or gradebook) or refresh the site, all but that 1st period update has disappeared. My colleague is having the same issue.

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10 comments

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    Nina Lewis Official comment

    Hi all,

    Thanks for reaching out in the Schoology Community!

    Our team has confirmed that this is being investigated as a critical issue. That means our Engineering team will be working on this issue 24/7 until a resolution has been reached. We’ll update you on this thread as soon as it’s resolved. 

     

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

    Edited by Nina Lewis
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    BRITNI KIRKER

    I am having the same problem! I have tried several work-arounds and none have worked. My students in the sections that are disappearing are not seeing any of the updates. If you figure out a solution, I'd love to hear!

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    Kristin Arguedas

    One of my faculty members is having the same issue. Is there a fix? 

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    Mr. Randolph

    I believe I am having the same issue with sections that are linked. The "parent" section appears to keep the update, but not the two "child" sections that were linked to it. I am having this happen with two different courses. Any word on this?

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    Mrs. Harkey

    Multiple teachers at our school are having the same issue.  Posting updates.... going back and they have disappeared.

    This is our primary means of communicating with our students every day.  Help?

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    ALISSA KEIL

    I posted my pins to updates las week and they are all GONE!  Classes are starting.  I need to communicate with students. HELP!

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    LORI BURCH

    We are having this issue at our high school.  The post on Sept. 2 says they are working 24/7 to resolve it.  Is there any update on the status?

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    Mrs. Birdsell

    Yes, having the same issue at my school, too. Multiple teachers are reporting this, and students have started reporting that updates/announcements are disappearing from their classes. Help!

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    Cynthia Gaddy (Cindi)

    we are noticing this on school all updates - no update from schoology on ticket I submitted for solution yet.

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    Nina Lewis

    Hi all,

    Thank you for your patience as our team worked to resolve this issue. Our Engineering team has released a fix and updates should now successfully post to all sections. 

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

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