Student Q&A

Conferences lost sound when leaving Breakout room and going back to Conference


We are using Schoology on an iPad with Safari and have no problems except if we're in a conference and go to a breakout room, that works great, then when we leave the breakout room and go back to conference, we lose sound. (Video works still) We do the echo test and it doesn't work, and we can't get sound back once we leave breakout and go back to conference. This has happened on 2 different occasions. We had to completely leave the original conference and join back in to get sound back. I'd like to avoid doing that every time we leave a breakout and go back to the main conference.


1 comment

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    Nina Rivera Official comment

    Hi Kate,

    Thank you for reaching out in the Schoology Community!

    I am not able to replicate this behavior on my end. 

    Does this issue continue to persist on your end?

    If so, please let me know. I will be happy to take a closer look.


    Nina Lewis  

    Community Communications Specialist  

    Schoology | A PowerSchool Unified Classroom Product 


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