Community

Instructor Q&A
8

Import Embed Option Missing

Follow

When I try to import a slides presentation with the Google Drive App, the option to "import embed" is not there. I know it should be. Anyone know why this would be?

Completed

22 comments

  • Avatar
    Nina Lewis Official comment

    Hi, Mrs. Adelman.

    Thank you for reaching out in the Schoology Community!

    We’ve reported this issue to our Engineering team, with a priority of Moderate Impact. This means that we understand Import/Embed feature for the Google Drive Resources app is not working fully as intended, but prioritization of this issue is weighted against more urgent issues and other features we are developing.

    We encourage you to use the following workaround : Add Materials > Add Page > Insert > Insert from Google Resource app.

    Please let us know if there is new information about this issue that might change the priority. For example, the issue may impact more customers than you originally reported or affect an area of Schoology that makes this more urgent. If we missed something from you or hear back from other Schoology customers about this issue, and the priority changes, we’ll let you know.

    Otherwise, we’ll update you via this thread when the issue is resolved. Thank you for your patience.

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

    Edited by Nina Lewis
  • 0
    Avatar
    Mrs. Adelman

    Thank you! This workaround worked for me!

  • 0
    Avatar
    Nina Lewis

    Hi, Mrs. Adelman.

    I am glad the workaround resolved the issue for you!

    We will update you on this thread once the engineering team releases a fix. 

    Thanks again for reaching out in the Schoology Community!

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

     

  • 0
    Avatar
    Ashley Anderson

    These steps worked for me a few days ago but will not work at all now. Has something changed? 

  • 0
    Avatar
    Andrea Guider

    The workaround of: Add Materials > Add Page > Insert > Insert from Google Resource app is no longer working. Are there any other suggestions?

  • 0
    Avatar
    Jean Randall

    This is not working for me any longer either.  Any other workarounds?  

  • 0
    Avatar
    CALLIE D.

    The workaround still isn't working.  We really need this for our students!

  • 0
    Avatar
    Janie Samuel

    I am currently having the same issue.  I had the embed option yesterday and today, that option is gone and I am not able to upload as before.

  • 0
    Avatar
    Heather Friedman

    Can this issue please be moved up? Import/embed function is one that is highly needed so as to keep materials intact for students. I really dislike the inconsistency of this feature. One minute I can use it and the next, it's not an option. 

  • 0
    Avatar
    Laura Jarrett

    This has been a huge issue for our school as well. The import/embed function disappears and reappears over and over again and the workaround is only effective some of the time. Any other workarounds?

  • 0
    Avatar
    Tracy Brumley

    Please up the priority on this fix.  My teachers are very unhappy that this has stopped working.  :-(

  • 0
    Avatar
    Mrs. Holderman

    The import embed option is missing from updates, I really need this option to do what I need to do.... This option was there a two days ago and now it's gone? I used the work around but it still doesn't do exactly what I need it to do... Help! Thank you in advance for your help!

  • 0
    Avatar
    MISTY KEW

    It seems to me as it has become a high concern from tons!  I know several teachers are also trying to include their bitmoji classrooms into the set up of their schoology.  This option is the best option to get the link within to work!  I hope the schoology teams corrects this issue soon and moves it up on their to do list soon!

  • 0
    Avatar
    MRS L MAY

    PLEASE can this be made a more urgent issues! It is a big deal, especially with setting up first time classrooms online, for elementary students! We need this resolved to work COSISTENLY!    - very concerned first time user of Schoology PAID version.... come on, this should work! 

  • 0
    Avatar
    Janie Samuel

    I had this issue as well and went looking for an answer.  If you follow the steps in this video, it gets your embed option back.  It has disappeared on me again, but following the steps makes it come back again.  It is not a permanent fix but will get you what you need to post.  The directions begin about 3:153:30 into the video

    https://www.youtube.com/watch?v=cNSuLkOWyMs&authuser=0

     

  • 3
    Avatar
    Melissa Cikesh

    This is also an issue for our school. We are an enterprise district and some teachers have the embed option, while others do not.

  • 0
    Avatar
    Jason Brinker

    This is also missing from the OneDrive Resource App.  I don't know that the workarounds ever worked for OneDrive

  • 0
    Avatar
    Mrs. Shoop

    This is a huge issue for our school as well. Things that I embedded were there yesterday and disappeared today! We use the embedded feature with all of our classes! 

  • 0
    Avatar
    Ms. Purdin

    Hello, this is extremely frustrating that the embed link is not there. It seems to me that a program like this should be easy for the average educator, and to make people have to use workarounds the first time they try to do something is a turn off. I am highly tech-savvy and this is not working for me. Please fix this glitch - teachers in 2020 have enough to deal with!!! And I'm sure our districts are paying you enough money!

  • 0
    Avatar
    Victoria Holley

    Any update on this issue?  I use import embed DAILY for a google slide and haven't been able to embed it in several days.  It's become quite the inconvenience.

  • 0
    Avatar
    Janie Samuel

     It is very frustrating that this issue has still not been resolved and has been going on since the beginning of school.  I went to YouTube yet again for help and found this workaround that worked today.  Hope it helps those of you out there experiencing the same issue.  

    https://www.youtube.com/watch?v=eNb_a2vvqGo

  • 0
    Avatar
    Nina Lewis

    Hi all,


    Thank you for your patience. Our engineering team has confirmed that this issue has been resolved and that the "import embed" option should appear consistently now when using the Google Drive Resources app. 

    Best,

    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

Please sign in to leave a comment.
Powered by Zendesk