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Account Recovery Inquiry

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I merged my account and it removed all my sexual information.
Is it possible to recover the information of the account before merging?

If it is restored, is it possible to restore it right away?
If possible, please restore it as soon as possible.

Answered

1 comment

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    Nina Rivera Official comment

    Hi there!

    Thank you for reaching out in the Schoology Community!

    I am sorry to hear that you are experiencing this issue. 

    Can you please clarify what type of information was lost specifically?

    Did you lose course work or personal information you added to your account?

    Unfortunately, merging accounts cannot be undone.

    Best,

    Nina Lewis

    Community Communications Specialist

    Schoology | A PowerSchool Unified Classroom Product

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