Student Q&A

Error uploading file in Schoology


 I've been having troubles uploading my assignments on Schoology recently. My files are stuck on 'Uploading' or do not load at all. I meet all the system requirements. My internet connection is stable, I've restarted my computer, and I've refreshed my page over and over again, changed browsers nothing works.



  • Avatar
    Nina Rivera Official comment

    Hi Jasleen,

    Thank you for reaching out in the Schoology Community!

    I am sorry to hear you are experiencing difficulty with this issue.

    In this case, it's best to reach out to your Course Admin for further assistance.


    Nina Lewis

    Community Communications Specialist

    Schoology | A PowerSchool Unified Classroom Product

    Edited by Nina Rivera
  • 0
    Jaelen Harris

    When I click on the submit assignment tab a box says loading but then gets stuck.

  • 0
    Patrick Grey Ii Aljibe Frias

    Same issue, experiencing stuck at Uploading on "Submit Assignment" box. Included is what it looks like, when stuck and it doesn't do anything. We've tried several combinations of the following:

    -restarting comp.
    -clearing cache
    -allow cookies
    -reinstall Chrome Version 85.0.4183.83 (Official Build) (64-bit)
    -used other browsers Firefox, IE (issue persists)
    -disabled firewall
    -disabled anti-virus
    -disabled host file
    -placed comp's IP on DMZ
    -enabled all Schoology + req. IP's on whitelist as indicated on support
    -Chrome; restore defaults
    -Chrome; cleanup computer

    Still it won't get passed the stuck uploading instance. But on other pages commenting, sending message, attaching file works, as such here in this message box.

  • 0
    Michiel van der Blonk

    I solved this particular issue. Out of my hundreds of students I used to always have 3 or 4 who say: "I can't upload, it's stuck". In almost every case it is caused by the PC time not being synchronized. So they have their time zone incorrectly set in windows, or set the time to manual. 
    So go to date time in windows and check the time zone, the time server (can be either internet or a school/company server) and if it's set to automatically adjust. Also check your region setting in windows, which can influence the date/time and also Daylight Savings.

    So Schoology, this has nothing to do with system requirements!

  • 0
    Charlotte Faltis

    Michiel van der Blonk, this actually worked, thanks! I recommend trying to set the time/ timezone to manual.

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