Someone signed up for this site using MY email address. I attempted to open a support ticket to get MY email removed from the system and stop receiving emails and got a garbage response that no email support is provided to basic users.
I want my email removed from this persons account and my email removed from Schoology's database. How do I do that if no one is offering support?
Hi there,
Apologies for the frustration.
I'm going to go ahead and submit a ticket on your behalf with our Support team.
You'll receive an email at the address associated with this account.
Best,
Yimei Shao
Knowledge Management Specialist
Schoology | A PowerSchool Unified Classroom Product
Thank you Yimei
I understand not offering support for free users but you have to give people a way to get help in situations like this. It is very kind of you to step in and assist me.
