i am trying to submit her homework in submission , it showing contact support.

i am trying to submit her homework in submission , it showing contact support.
Hi Vani,
Are you trying to submit a file on behalf of your child?
Submissions must be made from directly within the student's actual account.
Parent accounts viewing courses as their student will not be able to submit any files.
Best,
Yimei Shao
Knowledge Management Specialist
Schoology | A PowerSchool Unified Classroom Product