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Photo won't submit

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After a few tries, I got the same pop-up telling me to try again in a few minutes.

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3 comments

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    Yimei Shao Official comment

    Hi Amelia, 

    Sorry to hear you're experiencing this issue!

    Where are you trying to submit this photo? (ex. Schoology Assignment, Google Drive Assignment, etc.) Please send a screenshot of the error message if possible. 

    What device are you using? Please make sure your device is compliant with our system requirements.

    Best,

    Yimei Shao
    Knowledge Management Specialist
    Schoology | A PowerSchool Unified Classroom Product

  • 0
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    Amelia Dvorak

    I was trying to submit this photo in Schoology Assignment. Unfortunately I was unable to take a screenshot of the screen showing the message. I am using a school issued Acer Chromebook

  • 0
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    Claire de Lacy

    Hi Amelia,

    Apologies for the issue with uploading to assignments.

    We are actively monitoring an unprecedented, rapid increase in concurrent users on Schoology. We have taken a number of steps to improve stability and have proactively added significant additional capacity.

    At the time you reported this issue, we temporarily disabled select features in Schoology for the purpose of system reliability. Document conversion or uploading to assignments were experiencing delays. This has since been restored and you should be able to upload to assignments now. If you're still experiencing issues, please let us know.

    For future reference, please follow our status page to keep informed on any site issues and updates: http://status.schoology.com

    Best,

    Claire de Lacy
    Senior Knowledge Management Specialist
    Schoology | A PowerSchool Unified Classroom Product

    Edited by Claire de Lacy
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