Instructor Q&A

Privacy error when Parents trying to view PDF uploaded to resources


Why would parents get a Private Access Only message when selecting a PDF file uploaded to their student's Group in resources? The group is information that both the students and parents needs, but I do not want to add the parents as group members because I d not want them to see other ember names. 


1 comment

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    Nina Rivera Official comment

    Hi Kathy,

    Thank you for reaching out in the Schoology Community!

    This issue has been reported to the engineering team with a priority of Moderate Impact.

    This means we understand that parents cannot view group resources in their child's view unless the group has it's privacy settings to allow members of the school to view its resources, but prioritization of this issue is weighted against more urgent issues and other features we are developing.

    As a workaround, we suggest adding the parents to the group so they can access the resources. From the Group Privacy Settings, you could switch the "Roster" tab to "No One". This should remove the "Members" tab from the view of any non-group admin.

    We will update this thread as soon as the issue is resolved.


    Nina Lewis 

    Community Communications Specialist 

    Schoology | A PowerSchool Unified Classroom Product

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