Student Q&A

Cannot access Student account


Good morning,

I am the counselor at Waterloo High School. I have a student who is unable to access her account.  Can you help?


1 comment

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    Yimei Shao Official comment

    Hi Valerie, 

    Her instructor should be able to reset her password. You can find instructions here.

    Please let us know if you have any further questions. 

    For now, in the interest of privacy, I'm going to go ahead and edit the student's email address out of your post. 


    Yimei Shao
    Knowledge Management Specialist
    Schoology, Inc.

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