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files taking foreva

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IT HAS BEEN LOADING FOREVERRRRRRRRRRRRRRRRRRRRRRRRRRRRR I AM TRYING TO SEE AN ATTACHMENT SO I CAN PRINT BC IT IS VERY IMPORTANT BUT THIS "SCHOOLOGY" THING IS WORKING LIKE A PIECE OF TRASH PLS HELP

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    Yimei Shao Official comment

    Hi Haley, 

    Where are you attempting to view this attachment (Resources, Courses, Groups, etc.)?

    Are you seeing this behavior on an app (iOS or Android?) or from a web browser? And which device type are you using (phone, tablet, etc.)? Please make sure that your device is compliant with our System Requirements

    In the meantime, if you are attempting to view the document on a mobile device, we recommend that you try to view it on a browser on a computer and see if that resolves your issue. 

    Best,

    Yimei Shao
    Knowledge Management Specialist
    Schoology, Inc.

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