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Instructor Q&A
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New message won't generate names

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When I click on new message and type in a name, no names appear. I can message a student by clicking on their name in my class roster but I'd like to be able to message a few students together. Any ideas?

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    Yimei Shao Official comment

    Hi Madame Jones, 

    This sounds like something our Support Team would need to investigate further. I've gone ahead and submitted a ticket on your behalf. You should receive an email regarding this and someone from our team will be reaching out soon. 

    Best,

    Yimei Shao
    Knowledge Management Associate
    Schoology, Inc.

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