Student Q&A

Issue Child Code in Schoology


Good Afternoon,

I am having an issue with adding a child in schoology using Child Code. It shows as invalid, when I try to add a child.

Would you please contact me via email. I am unable to call you because no one appears to be picking up the phone; and, I am unable to find your email address. Or you could post your email for general public.

Best Regards,



1 comment

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    Claire de Lacy Official comment

    Hi Henry,

    Thank you for reaching out in the Schoology Community!

    In this case, you can contact your district's designated Support team to confirm the child access code. You can reach the Support team by clicking the Help Center link in the footer at the bottom of Schoology. From there, you can follow the Support link.

    I hope this helps!


    Claire de Lacy
    Senior Knowledge Management Specialist
    Schoology, Inc.

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