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I still have to keep resetting my password every time

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    Yimei Shao Official comment

    Hi Beth, 

    Can you be a little more specific about the issue you're experiencing and the workflow you're using? 

    For example: Are you unable to log in until you reset your password? If so, are you unable to do so on a web browser or mobile browser or mobile app? 

    You can also reach out to your district's designated Support Contacts for more context about this issue. Your Support Contact will be able to help you submit a ticket to our Support Team if necessary as well. You can find your Support Contact by clicking Support in the footer navigation bar of your Schoology account.

    Best,

    Yimei Shao
    Knowledge Management Associate
    Schoology, Inc.

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