Up to now everything has run fine. I have embedded Videos from utube, Quizlets and h5p games I created. Last week I know everything was working great. Today my students informed me that NONE of the class embedded content is working.
I check with other people in my School that use Schoology as well.. and they too are experiencing this?
My students exams start Friday am. I know that I can link a playlist to utube.. but I have no idea how to post the links for all the other embedded context.
Hi all -
I'm pleased to announce our Engineering team released a fix for this issue. Videos embedded within your courses should now display. If you continue to experience issues, please let us know and we will have our Support team investigate further.
Best,
Claire de Lacy
Knowledge Management Specialist
Schoology, Inc.
I am experience the same problem. Till now it worked very well.
Please solve it as soon as possible.
This may not be the problem, but H5P recently changed the way they host content so anything created in the last 3 weeks now displays as content unavailable. This is because they're moving towards a hosting model for their content, which is very disappointing as Schoology does not have an official integration for the tool other than iFrame embed.
Hi all,
We’ve escalated and prioritized this issue with our Engineering team. This means that we understand the File/Link/External Tool material type and the Add Link function of the rich text editor are not working fully as intended, but prioritization of this issue is weighted against more urgent issues and other features we are developing. Please let us know if you embedded the content using a different workflow than File/Link and Add Link from RTE.
In the meantime, we encourage you to use the workaround:
Please let us know if there is new or additional information that may accelerates the urgency of the issue. For example, let us know if the issue impacts more customers than you originally reported or affects an area of Schoology that wasn't originally reported,. If we missed something from you or hear back from other Schoology customers about this issue, and the priority changes, we’ll let you know.
Best,
Yimei Shao
Knowledge Management Associate
Schoology, Inc.
Hi all,
We’ve updated the priority of the issue you reported to our Engineering team. We are now investigating this as an urgent issue. That means our Engineering team will be working on this issue during our normal business hours of 9am-6pm EST, until a resolution has been reached. We’ll update you via this thread as soon as it’s resolved.
Best,
Yimei Shao
Is there any word on when this issue will be resolved? I reuse the same folders and links all year. Now separate students are unable to open random folders and/or links posted within our course. It happens whether the item is new or old and no matter if I post it or a co-teacher posts it. I use many work arounds, and I encourage others to do the same. However, each disruption takes from the ability to provide students the best possible level of education within these "New Norms" during these uncharted times.
